Within South Africa shipping is 3-5 working days. We generally manage to main a 3 day turn around however guarantee you will have your purchase in 5 days.

Internationally we take longer. Although we have never lost a parcel and our parcels are traceable, we have found the most cost effective way to send garments internationally is via the post office and this takes up to 6 weeks. We have had times when the garments have arrived sooner, however there seems to be no rule as to how that came about. We are exploring the courier option, however the shipping costs will be more expensive.

Yes ship worldwide with Aramex International Shipping, please shop as normal and ensure all your shipping details are entered correctly at checkout and the shipping calculator will calculate shipping to your country.

Some countries outside of South Africa will charge a tax and/or duty fee on the import of goods. Unlike many larger international shops, we are unable to calculate your country’s tax and/or duty fees. 

Returns can be sent via your choice of courier to:

Shakti Shanti

1 Third Ave

Sea Vista

St Francis Bay

6312

We recommend Aramex for convenience, price and reliability.

Exchanges or refunds will be only be dealt with once the garments have been received.

PLEASE READ MORE ABOUT OUR REFUND & EXCHANGE POLICY

Because we understand that there is a risk involved with shopping online, for items purchased at Full  Price, we do allow exchanges and gift vouchers equal to the value paid for the item or full refunds, as long as the items are returned to us within 14 days and as long as the garments are returned in perfect condition with the tags still intact.

Sale items may be returned for either an exchange or gift voucher which will be valid for 12 months. 

If the item(s) are deemed to have a manufacturing fault a refund may be issued. 

Proof of purchase is required for all returns and exchanges to clearly state that the item(s) were purchased from www.shaktishantiyogawear.com.  

With regards to exchanges, the exchange will only be shipped once the originals are received in the warehouse. 

Cost of courier back to Shakti Shanti is for the client’s account. Shakti Shanti will cover the courier of the exchanged garments.

If we did not cover your question, please do not hesitate to contact us via email [email protected] and a team member will get in touch with you.

Please email [email protected]

Please email [email protected]

This means the garment has sold out and is no longer available in the warehouse, however, there is a chance we can find this garment in a boutique, so it is always worthwhile sending an email to [email protected] to find out. 

There are also times when we are remaking certain designs in which case we can put your order on hold to secure it for you.

Absolutely we would love to hear from you. Call us at Head Office during South African Office hours which are 8am – 5pm GMT+2 on +27-84-725-3510 or Email us at head office on [email protected]

We are happy to accept Credit or Debit Card (Visa, Mastercard, American Express and Diners Card), EFT (Direct Bank Transfer) and Cash (if you can hand it in person to a Shakti Shanti Boutique or Head Office in South Africa)

Yes, shopping at www.shaktishantiyogawear.com is safe and secure.

Transactions are processed through the secure Paygate payment facility. To protect cardholder data Paygate complies with the Payment Card Industry Data Security Standard (PCI DSS). The PCI DSS is the global data security standard that any business of any size must adhere to in order to accept payment cards. It presents common sense steps that mirror best security practices.

You will be provided with special code that you will enter at checkout or on the cart page. 

Cart Page:

Copy and paste the code in the box below the PROCEED TO CHECKOUT button which is labeled ‘Coupon’.

Checkout Page:

Above the ‘Billing Details’ click the link labeled ‘Have a coupon? Click here to enter your code’, then Copy and paste the code in the box and press the APPLY COUPON button. 

You will be provided with special code that you will enter at checkout or on the cart page. 

Cart Page:

Copy and paste the code in the box below the PROCEED TO CHECKOUT button which is labeled ‘Coupon’.

Checkout Page:

Above the ‘Billing Details’ click the link labeled ‘Have a coupon? Click here to enter your code’, then Copy and paste the code in the box and press the APPLY COUPON button. 

Once payment has been confirmed and an order has been shipped you cannot make changes. However it is always worthwhile calling or emailing head office to find out if a courier has arrived to collect the parcel. Remember you are our priority and we will happily make the changes if it is within our power.

Email: [email protected]

Call: 042-294-0904

Once the status of your order has been changed to completed, our team will send you an email with a tracking number. Please follow the link provided, and copy and paste your tracking number into the relevant box.

Orders that have been shipped and paid for cannot be cancelled.